San Diego Business Journal. Retrieved 7 November Tech Target. Retrieved January 17, Retrieved 23 September New York Times. Retrieved February 9, September 1, Archived from the original on Retrieved June 11, May 4, Retrieved May 4, January 19, January 6, February 11, Retrieved February 11, Novatel Wireless, Inc. Retrieved January 7, Jan 10, Retrieved Jan 11, PC World. About Freedom Spot Photo".
May Fierce Broadband Wireless 4 April Retrieved on Know Your Mobile December Retrieved February 25, Prospero May 11, This credit card—size device makes it a cinch to set up a hotspot anywhere, anytime". Laptop Magazine. Archived from the original on April 5, PC World Magazine. Archived from the original on March 25, Retrieved March 19, The Winners".
Plus X Awards. Archived from the original on January 10, The Wireless Association. April 2, October 8, Archived from the original on January 16, Consumer Electronics Association. Archived from the original on February 10, Why Go No Contract? What's an MVNO? Jean I have been with Virgin for 10 years. I live in a rural area and have limited choices. Most of the time I have no issues except it's slow.
However every year sometimes more than once I can't get a signal. Tech is no help. They run you through resets that usually don't work, then start telling you, you live too close to the tower 1 mile ,you need to be at the bottom of the hill blocked by trees or farther away, or I'm outside tower range.
That's the most resent. They started that after the tower was put in 1. There are 2 towers within 5 miles of my house. I have topped up but waiting 72 hrs for the other tech support to figure out the problem. I have changed my device twice since topping up this week and told they don't work.
First one is less than a year old. The other one came right out of the package. Like I said when it works it's not bad but when you have an issue it's a pain. My Devices tell me I have excellent connection but, I still can't access the net, just the tower. Wish me luck as of today tech is supposed to be back online or hear that my mifi's don't work.
Hands on: Virgin Mobile’s prepaid MiFi 2200
Anonymous I chose this over two other products at wal mart less than a week ago. I never would have without that. Well my unlimited ended 4 days later. I called and they said they could see the money but it would take 24 hours to give me credit, well they also made me fax proof that I paid for the card. Can you believe that they say it but I have to prove it! Well it's over 24 hours and I still have no service. I'm packing this crap up and returning it to Walmart. I'm choosing another service, and I suggest everyone else does too. I have been lied to since the very beginning.
I am going to complain to the BBB, and maybe even sue for being lied to and false advertisement.
Virgin Mobile USA officially launches $40 unlimited, prepaid mobile broadband plan – BGR
Will someone join me? Jun 17, Rating Its working for me by: Dude Been using the Virgin MiFi for over a year from central cali. Sprint network is not the best here but the device has always impressed with its speed and reliability. Took it on a road trip to Oregon with several cell phones and iPads connected to it and it maintained a usable connection the entire time. Couldn't be more impressed with the performance of this device.
F these guys. I am going to buy a ATT or a Verizon device and anyone who thinks this Virgin mobile is acceptable is daft. I have run it coast to coast airport to airport city to city. Once and a while it comes through for me but here's the deal. If you need something to work for you for business and on the road if you are a road warrior - then is is not recommended. It is attractive for it's price and all I can say is I regret I bought one, it let me down one too many times, and I should have bought a better unit.
The Virgin unit really sucks. Don't buy one. At the time, I was using a refurbished Dell Dimension lease trade-in and discovered a software incompatibility with the Virgin unit and my laptop. Broadband2Go IT weren't aware of the problem and treated me like a computer newbie unable to use their equipment. Two hours later, they acknowledged there was, indeed, a compatibility problem with their product and my Dimension I upgraded to a refurbished Dell Precision I plan to retry the Virgin USB device with the Precision because of the lower prepaid plan cost for broadband.
Stay tuned Jul 16, Rating So disappointed Anonymous Activation was hell, and it's slower than a baby learning to ride a bike. No 4g? Are you kidding me? C'mon Richard Branson, give Sprint a few million and dominate the damn market! PrepaidWirelessGuy This is all good feedback. Sometime last year, the service became much like LAGuy describes his experience.
This leads me to believe that the issue isn't precluded to Virgin, but to Sprint in general. It's very frustrating, not to mention disappointing, and even infuriating. I hope Sprint gets its act together. If it could bring it back to its reliability and performance of a year ago, and provide the same service for its Virgin Mobile Broadband2Go brand, it would have a superb product with which to compete. At this point, it should really re-launch its mobile broadband portfolio with an renewed performance campaign on a 4G device!
LAGuy I've been using the for over 6 months - using it in Los Angeles, on the road, in the airports, and all across the country. As much as I want the device to be reliable I cannot recommend it as it fails to delivery regularly under critical situations. Unlike a cell phone with bad reception where you just call back for dropped calls, the either seems under powered to get signal strength or Sprint gives Virgin the lowest priority on their network. Only good enough for basic email and maybe very very slow browsing. This is not a good network, product, or business plan.
I like the pricing but if it doesn't work most of the time, it's rather useless.
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Due to it being unreliable, I am now being forced to go with a larger carrier and know from my business associates in direct comparison that the ATT mifi works much better. I am also looking at the Verizon mifi option. I did hope for better results. Jul 10, Rating Quite surpirsed, expected the worst by: DJ from California Am posting this now actually using the newly established connection using the Virgin Mobile Mifi bought yesterday. I really thought I was gonna be one of the casualties succumbing to bad hardware or other connection issues, but after the initial hiccups and a few frustrations - seems to be working as its suppose to.
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I didn't know there as an outage yesterday July 9th, that had started the day before so almost all weekend and was trying my darnest to get the device activated by getting the msid and account number on the virginmobleusa. Crossing fingers this stays this way! Mar 23, Rating Worst company I have ever dealt with. Nothing on the package says anything about being subject to change, yet they have given me the 5G shaft. I paid top dollar for a MiFi because of the unlimited deal. To alter the deal after selling it to me is nothing less than fraud and false advertising. With this operating system I experience the MiFi dropping out of service sometimes dozens of times a day.
Each time it requires a reboot of the MiFi. As for the service, it sucks.
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I can access the network but not the servers for hours or even entire days. The trick here is the MB continue to be deducted because you are getting through to the network, despite its being useless without server access. I have exchanged 60 emails and dozens of phone calls with the people at the Executive Escalations customer service department and they play or maybe just are stupid and say it'll be taken care of.
It never is. In short, Virgin Mobile is the worst company I have ever experienced. I advise anyone considering them as a provider go elsewhere or expect to be a victim. If you have experienced problems like me I suggest contacting the FCC and filing a complaint via the internet. Mar 22, Rating Too good to last by: Country Dwellers I live in a rural area where wireless broadband and satellite are my only options for internet.
Speeds with V. Too good to last, I suppose. Over the past month or so early we started noticing our connection dropping and there are now many times we can't get on at all.
Virgin Mobile MiFi
We are constantly resetting the MiFi, restarting our computers, etc, unable to tell where the problem is. At times we can get back on, but usually we are without any connection for hours at a time. Getting thru to tech support during "problem times" is impossible; obviously everyone else is calling too. Carriers just need to own up to what's affordable for them, and market it clearly. Customers these days are too smart to be fooled; we'll ultimately find out how these plans work, and carriers will be punished by high churn.
Please just be honest, and bring the small print to the forefront. At this point if a plan has a 10GB cap, followed by throttled speed, I would accept the "unlimited" tag, however, short of that, and it's not unlimited. Feb 23, Rating I'm just living with it, this white elephant by: RM I found out about the change in the unlimited plan when I topped off in Jan. I was pretty much told the speeds would be cut in half if you went over 5GB, and that for every 5MB, they double it in your usage record which I told the rep was "highway robbery".
I think they should warn people that this mifi card isn't for heavy internet use beforehand, as not to give anyone any false hopes. I bought the little mifi card originally for exclusive use with my laptop, Blackberry, and iTouch 4G. I was excited because i thought I could just download whatever I wanted, no matter the size of the file regardless if it was a work file or a movie from iTunes. I discovered yes that while we have come so far technology wise, they haven't yet figured out how to give an internet mifi card the ability to compete with your average home wifi modem speed wise. And yes I had been expecting it to be as fast, this internet abuser who enjoys Netflix streaming was found out.
A few weeks ago I had a cable company come and install regular wifi, but I decided to hang onto the modem. Because 1. I paid so much money for it just two months ago 2. Yes I consider the purchasing of the modem a foolish "in the middle of the Christmas season madness" mistake, and it's too late to take it back to Best Buy, but you live and you learn.
Now I just use it for my iTouch and cell phone, but it still gets hot and Twitter doesn't load as fast as it should and sometimes it refuses like this morning with the "bad gateway". As for the installation, I had a hell of a time setting it up.